In the last few posts, I’ve been talking about the power of what would happen if we loved our customers. I then gave some practical ideas about how to do this. Today I want to give us one other practical way to live out loving our customers. I want to do this by talking about what I’m calling […]
Yesterday I shared the difference between having an “I-It” business versus an “I-You” business. But the question is… How can really we live an “I-You” life and have an “I-You” business? Here are 4 practical ways: 1. Pay attention to people around you. I don’t know if you’ve thought about this, but many times we just […]
In my last post, I asked you an usual question to be asked in a business context. I asked you… “Do you love your customers?” Well, today I want to ask you another strange, but powerful question. It’s a question that can begin to help us see how we could move closer towards actually loving […]
Do you love your customers? Seriously. Do you? I know “love” is a strong word, and it even feels weird for me to type it out in this context, but what would happen if we did? I heard a story that took place a long time ago in England. A group of men were tearing […]